Frequently Asked Questions
Once payment is received between 24-72 hrs, your order will be processed within 5-7 business days not including holidays. After which it will be shipped.
Your tracking number along with order confirmation will be emailed to you granted you have provided a valid email address. Ensure to check your spam folder.
Shipping will take 5-10 business days not including holidays and may vary due to Covid-19 restrictions.
Yes, we currently deliver via personal vehicle to Mississauga and Brampton in Ontario, Canada on Fridays only.
If your order for local delivery is not placed by the night before by 5pm EST, your order will not be delivered in that same week via personal vehicle. Local delivery fees cost $7 CDN and are subject to change. If weather conditions, emergencies or holidays fall on a Friday, then your order will be delivered by the next business day unless otherwise communicated.
Yes, we currently only ship internationally to the USA, however, we plan to expand this option in 2022 to accommodate more countries.
Once you have completed your order, you will receive a tracking number to track your parcel once it has been shipped.
Not at the current time, however, we are looking into that option as a possibility in the future.
We do not support returns at this time, however, all inquiries can be forwarded to firstname.lastname@example.org.
We do not support exchanges, however, all inquiries can be forwarded to email@example.com
Follow up with the shipping courier and if product has been lost or delayed due to unforeseen circumstances, then please forward all inquiries to firstname.lastname@example.org
Henna Growth & Thickening Oil Product Information
This oil is made with the finest natural and organic ingredients from around the world. Parched Beauty is dedicated to ensuring a luxurious experience that only the highest grade of ingredients can deliver.
Yes it can, however, it is best to separate the amount to be heated from the original container as to minimize any possible effects over time of the product.
Due to the active ingredient and color of the Moringa Powder, this oil takes on an emerald/forest hue.
This is solely dependent on each individual and their routine, consistency, technique and overall health. Customers have voiced seeing improvement to the overall health of their hair in as little as two weeks.
On thoroughly clean, heavily damp, detangled hair, prior to styling.
We accept Visa, Mastercard, Debit .
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Once your payment has been received, a receipt will be emailed to you.